Program Trainer - Seaside (Perpay) - Internals Only
Transparentbpo
About this role
Program Trainers are responsible for delivering comprehensive training programs for new hires and existing staff, focusing on enhancing agents' skills and knowledge to ensure high-quality customer service and sales performance. They serve as a vital link between new employees and operational goals, monitoring performance and providing feedback to foster success.
Skills
About Transparentbpo
transparentbpo.comTransparent BPO is a contact center outsourcing firm that designs customizable, brand‑boosting BPO solutions tailored to each client’s business needs. The company positions itself as “contact center outsourcing transformed,” emphasizing bespoke programs that integrate with a client’s brand and operations. Businesses can reach them in the U.S. at 1-800-276-5140.
About Transparentbpo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Transparentbpo.
Salary
$67k – $90k
per year