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© All Rights Reserved. ApplyBlast.com
Royal Bank of Scotland Business
The Quality Analyst (QA) will monitor and evaluate customer interactions across calls, emails, and chats to ensure compliance with quality standards and company policies. They will conduct audits, provide feedback and coaching to agents, and track key quality metrics such as CSAT, FCR, and AHT to drive service improvements.
Headquarters
Edinburgh, Scotland, United Kingdom
Welcome to Royal Bank of Scotland. Our extensive personal banking products include bank accounts, mortgages, credit cards, loans and more. Visit today to see how we can serve you.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Royal Bank of Scotland Business.
Royal Bank of Scotland Business didn’t post a salary, so this is our estimate from similar listings.