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© All Rights Reserved. ApplyBlast.com
Delta Dental of Minnesota
The Quality Analyst monitors call center representatives' performance, tracks quality metrics, and provides coaching and feedback to drive continuous improvement. This role involves analyzing performance trends, collaborating with leadership and trainers, and implementing initiatives to meet quality goals. The position also includes facilitating calibration sessions and supporting customer satisfaction efforts.
Your Smile is Powerful. It Deserves Delta Dental. We have a dental plan that fits your needs and budget. Shop Plans, Access Account, Get the latest oral health and dental insurance information.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Delta Dental of Minnesota.
43% below the average for this role
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