Quality Analyst

Duckard(26 days ago)

Toronto, ONOnsiteFull TimeMedior$44,000 - $44,000Quality Assurance

About this role

Teleperformance is seeking a detail-oriented Quality Assurance Analyst to monitor and improve process quality, ensuring compliance with standards and enhancing customer satisfaction. The role involves evaluating transactions, reporting scores, and collaborating with teams to drive improvements.

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Required Skills

Quality Assurance
Process Improvement
Customer Satisfaction
Audit
Microsoft Office

About Duckard

tp.com

TP combines industry expertise and AI innovation to deliver scalable solutions that help global brands accelerate transformation and achieve measurable results.

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