Quality Analyst
Duckard(5 days ago)
HybridFull TimeMedior$98,666 - $130,862 (estimated)Quality Assurance
Apply NowAbout this role
Teleperformance is hiring a Quality Analyst to evaluate and ensure high standards in customer support interactions, analyze data for improvement opportunities, and collaborate with training and operations teams. The role supports the company's commitment to excellent customer experience and quality assurance in a hybrid work environment.
Required Skills
- Quality Assurance
- Data Analysis
- Client Management
- Performance Metrics
- Workflow
- Microsoft Office
- G Suite
- Salesforce
- Communication
- Training
About Duckard
tp.comTP combines industry expertise and AI innovation to deliver scalable solutions that help global brands accelerate transformation and achieve measurable results.
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