Quality Analyst

Welocalize(3 days ago)

RemoteFull TimeSenior$60,000 - $90,000Operations

About this role

This role is focused on overseeing client-specific quality programs, performance metrics, and team development. The position involves setting strategies, conducting root-cause analyses, managing escalations, and ensuring compliance, all while working closely with the operations team to deliver client outcomes.

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Required Skills

Quality Assurance
Data Analysis
Project Management
Stakeholder Management
Process Improvement
Automation
Training
Performance Metrics
Root Cause Analysis
AI Tools

About Welocalize

welocalize.com

New Relic is a cloud-based observability platform that helps software teams instrument, monitor, and troubleshoot applications and infrastructure. It ingests metrics, logs, traces, and events to deliver APM, infrastructure monitoring, distributed tracing, real user (browser/mobile) monitoring, synthetic checks, alerting, and dashboards. The platform emphasizes easy instrumentation, rich analytics, and extensive integrations across cloud providers and services to speed root-cause analysis and incident response. Organizations use New Relic to correlate telemetry, optimize performance, and improve reliability and customer experience.

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