Quality Assurance Analyst
Quantanite
About this role
The QA Analyst (DD) at Quantanite is responsible for monitoring and evaluating customer interactions to improve service quality. The role includes coaching contact centre agents, maintaining quality standards, and supporting customer experience testing.
Skills
Qualifications
About Quantanite
quantanite.comQuantanite is a technology-enabled customer experience and digital outsourcing company that helps enterprises transform operations by orchestrating AI and human intelligence. They combine AI-powered automation, analytics and platform integrations with skilled contact‑centre and back‑office teams to improve CX, efficiency and scale for fast‑growing organisations. Quantanite positions itself as a partner for digital transformation, modernising support workflows and delivering measurable operational and customer outcomes.
About Quantanite
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$40k – $60k
per year