Quantanite
The Service Delivery Associate role involves managing inbound and outbound customer interactions, processing service requests, and coordinating service activities within a fast-paced BPO technical support environment. The position requires maintaining high service delivery standards, ensuring timely resolution of customer requests, and supporting workflow management to achieve operational KPIs and customer satisfaction. This role operates on a 24/7 shift schedule, including weekends, to support continuous business operations.
Headquarters
London, England, United Kingdom
Company Size
1001-5000 employees
Founded
2014
Quantanite is a technology-enabled customer experience and digital outsourcing company that helps enterprises transform operations by orchestrating AI and human intelligence. They combine AI-powered automation, analytics and platform integrations with skilled contact‑centre and back‑office teams to improve CX, efficiency and scale for fast‑growing organisations. Quantanite positions itself as a partner for digital transformation, modernising support workflows and delivering measurable operational and customer outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Quantanite.
Quantanite didn’t post a salary, so this is our estimate from similar listings.
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