CPI Security
A Quality Assurance Analyst monitors and scores calls from all departments daily, grades calls using VPI Voiceprint & CIC application, and identifies major issues for department supervisors. They contribute to improving the overall quality of the call center operations.
Headquarters
Charlotte, North Carolina, United States
Company Size
501-1000 employees
Founded
1991
CPI Security is a U.S. security provider that designs and installs residential and commercial alarm and monitoring systems. They offer 24/7 professional monitoring, video surveillance, and smart‑home automation with mobile app control and cellular/broadband communication options. CPI emphasizes customizable plans and integrations with smart locks, thermostats, cameras and voice assistants to give customers remote access, automation and professional support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CPI Security.
17% below the average for this role
Several companies ending partnerships with CPI security
Jun 9, 2020