TDFlash
This role focuses on monitoring customer service performance and compliance through channel monitoring and quality audits. The position involves analyzing data to identify trends, providing structured feedback to address skill gaps, and collaborating with teams to enhance service delivery and the customer experience. The ideal candidate will utilize call center tools to support continuous improvement of the Quality Management System.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TDFlash.
TDFlash didn’t post a salary, so this is our estimate from similar listings.
31% below the average for this role