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Quality Assurance & Customer Support Engineer at Hewlett Packard Enterprise - ApplyBlast

Quality Assurance & Customer Support Engineer

Hewlett Packard Enterprise

2 months ago

4.8 on Glassdoor

San Juan, Puerto Rico, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The Quality Assurance & Customer Support Engineer will ensure the reliability and usability of the Mist Cloud platform by validating web UI and REST API functionality, investigating and reproducing customer-reported issues, and developing automated test coverage using Python. The role bridges customers and development teams, managing defects, maintaining test environments, and providing clear technical documentation in a fast‑paced, hybrid work setting.

Responsibilities

Validate Web UI and REST API functionality across environments
Investigate, reproduce, and debug customer‑reported issues
Develop and expand automated test coverage using Python frameworks

Skills

Qualifications

Bachelor's degree in Computer ScienceMaster's degree in Computer Science

About Hewlett Packard Enterprise

hpe.com

Headquarters

The Woodlands, Texas, United States

Company Size

10001+ employees

Founded

1939

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Discover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.