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General Dynamics Information Technology
A Quality Assurance Manager supports federal IT operations by ensuring service quality, operational stability, and strict SLA compliance across enterprise platforms. Reporting to Operations leadership, the role oversees service delivery metrics, incident management, and performance governance for hosting, infrastructure, and support teams. This position includes managing problem records, validating release readiness, and driving continuous improvements in first-touch resolution and operational health.
Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for General Dynamics Information Technology.
4% below the average for this role
General Dynamics wants to turn competitors into teammates
Dec 8, 2025
