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© All Rights Reserved. ApplyBlast.com
Jamaica SSG
Support Services Group is seeking a Quality Assurance Manager to enhance the Customer Experience by providing data-driven insights on agent performance. This role involves monitoring omnichannel conversations, conducting audits, and analyzing trends to drive process improvements and training recommendations. The ideal candidate will leverage strong analytical skills and a passion for customer satisfaction to support the call center production floor.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Jamaica SSG.
Jamaica SSG didn’t post a salary, so this is our estimate from similar listings.