Quality Assurance Officer
Domestic(5 days ago)
About this role
A Quality Assurance Officer at Domestic & General is responsible for evaluating customer interactions to ensure regulatory compliance and support good customer outcomes. The role involves providing feedback, identifying areas for improvement, and maintaining adherence to regulatory standards, contributing to the company's commitment to excellent customer service.
Required Skills
- Customer Interaction
- Regulatory Compliance
- Quality Assurance
- Communication
- Problem Solving
- GDPR
- FCA
- TCF
- Complaint Handling
- Performance Management
About Domestic
domesticandgeneral.comDomestic & General is the UK’s leading provider of specialist warranties for kitchen appliances, boilers, consumer electronics, and more. Get a quote today.
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