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Quality Assurance Coordinator at Global Lending Services - ApplyBlast

Quality Assurance Coordinator

Global Lending Services

10 months ago

3.2 on Glassdoor

Greenville, South Carolina

Onsite

Full Time

Junior

1 applicant

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About this role

The Quality Assurance Coordinator at GLS reviews customer documents and recorded calls to ensure adherence to company protocols, scripts, and regulatory guidelines. The role supports continuous improvement by compiling quality metrics, identifying trends, and highlighting areas of non-compliance. It involves preparing reports for leadership and collaborating with supervisors to enhance QA processes. The position is office-based within an auto financing company focused on compliant and high-quality customer interactions.

Skills

Qualifications

High School Diploma or Equivalent

About Global Lending Services

glsauto.com

Headquarters

Greenville, South Carolina, United States

Company Size

1001-5000 employees

Founded

2011

View Profile

GLS (Global Lending Services) is an auto finance company that provides vehicle loans and loan servicing to consumers, dealerships, banks, and online car-buying platforms. Serving over half a million customers and more than 20,000 dealers nationwide, GLS offers quick decisioning, multiple deal structures, and an online account/payment portal to help customers manage loans over the life of their loan. The company emphasizes customer experience, uses advanced analytics and innovative technology to speed and improve lending, and has been recognized as a Fastest Growing Company nine times by Inc. magazine.