Quality Assurance Operational Performance Manager
Commonwealth Bank of Australia(1 month ago)
About this role
An Operational Performance Manager within Quality Assurance for Financial Crime Operations, responsible for overseeing QA operational performance across Australia and India. The role focuses on monitoring KPIs, productivity and quality metrics, supporting strategic initiatives such as automation and data-driven insights, and contributing to the Group’s financial crime prevention goals.
Required Skills
- Leadership
- Financial Crime
- Workforce Planning
- Capacity Planning
- Resource Allocation
- Forecasting
- SQL
- Tableau
- Power BI
- Looker
+9 more
About Commonwealth Bank of Australia
commbank.com.vnN/A
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