Quality Assurance Specialist – Call Evaluation & Coaching
Raymond James
About this role
A Call Quality Assurance Specialist at Raymond James provides oversight for call quality programs and supports alignment between evaluators and leadership. The role emphasizes consistency in quality standards and supports process and program integrity within a financial services environment. This position follows a hybrid schedule with primary locations in St. Petersburg, FL; Memphis, TN; or Southfield, MI.
Skills
Qualifications
About Raymond James
rjcapitalmarkets.comN/A
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About Raymond James
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Raymond James.
Salary
$47k – $64k
per year