TDFlash
This role focuses on delivering customer interaction feedback and identifying training deficiencies through call monitoring and quality audits. The specialist leads and mentors team members to promote quality awareness and implements quality programs to achieve Customer Experience Excellence. Regular analysis of performance metrics is conducted to report on trends and service gaps.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TDFlash.
TDFlash didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role