FA
This role supports and assists with training, evaluating, and coaching on key behaviors to improve the overall customer experience. The specialist identifies broken internal processes, recommends improvements, and collaborates with other support teams to bridge gaps. Additionally, the position conducts training, performs call monitoring audits, and reports quality trends to leadership.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FA.
FA didn’t post a salary, so this is our estimate from similar listings.