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oraclecloudinfrastructure
This role focuses on monitoring and evaluating the performance of staff regarding service quality and sales techniques through call and chat reviews. The position involves conducting mystery shopping, tracking service promise fulfillment, and capturing customer feedback to drive product and process improvements. The specialist will collaborate with team leaders and managers to provide training recommendations and enhance overall customer experience standards.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.
oraclecloudinfrastructure didn’t post a salary, so this is our estimate from similar listings.