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Quality Management Department - Program Management Office (PRMO) at Rakuten Rewards - ApplyBlast

Quality Management Department - Program Management Office (PRMO)

Rakuten Rewards

1 month ago

Tokyo, Japan

Onsite

Full Time

Medior

0 applicants

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About this role

This role involves issue-driven participation in internal projects to drive quality improvement and problem resolution within Rakuten Mobile. The position focuses on executing initiatives from current-state analysis through to recurrence-prevention measures, while managing progress, risks, and quality standards. The role requires collaboration across teams to support business-level problem-solving and process enhancements.

Responsibilities

Execute issue resolution for assigned initiatives through current-state analysis and root-cause identification
Define quality management items and standards including KPI design for project quality
Provide on-the-ground progress and risk management while reporting project progress to executives

Skills

About Rakuten Rewards

rakuten.com

Headquarters

Tamagawa, Tokio, Japan

Company Size

10001+ employees

Founded

1997

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Since 1999, we've paid our members over $4.6 Billion in Cash Back. Join now for an extra 10% Cash Back boost. Shop 3,500+ stores using coupons or cash back!