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oraclecloudinfrastructure
The Quality Senior Analyst monitors and evaluates Chat/Voice interactions to ensure adherence to quality standards and company guidelines. This role involves analyzing transcripts, providing constructive feedback, and identifying areas for improvement to enhance customer satisfaction. The position requires collaboration with training and operations teams to implement quality improvement initiatives and achieve performance targets.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.
oraclecloudinfrastructure didn’t post a salary, so this is our estimate from similar listings.
36% below the average for this role