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© All Rights Reserved. ApplyBlast.com
PPLSI
The Quality Specialist, Member Intake supports the delivery and execution of quality assurance for the Member Intake team. This role partners with the Training and Quality Manager to onboard new hires, conduct call audits, and provide coaching insights to Supervisors to improve agent proficiency and consistency. Success is measured by the impact on new-hire ramp time, QA scores, and the overall member experience across all states.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PPLSI.