Quality Supervisor, Complaints
PCI Pharma Services(6 months ago)
About this role
The Complaints Quality Supervisor at PCI Pharma Services oversees the customer complaint investigation function and supports the ongoing operation of the site Quality Management System. The role serves as a key point of contact for complaint-related communications with clients and internal stakeholders while ensuring issues are investigated and documented through to closure. This position manages a small and growing team and contributes to quality system upkeep and continuous improvement.
Required Skills
- Complaint Investigations
- Team Supervision
- Quality Management Systems
- Root Cause Analysis
- CAPA
- Change Control
- Internal Audits
- Technical Writing
- Customer Communication
- TrackWise
+3 more
Qualifications
- Bachelor's Degree
About PCI Pharma Services
pci.comPCI is your world leading CDMO, providing integrated end-to-end drug development, manufacturing, and packaging solutions to increase product speed to market and opportunities for commercial success.
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