PCI Pharma Services

Quality Supervisor, Complaints

PCI Pharma Services(6 months ago)

Philadelphia, PA, United StatesOnsiteFull TimeManager$122,881 - $161,922 (estimated)Quality Assurance
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About this role

The Complaints Quality Supervisor at PCI Pharma Services oversees the customer complaint investigation function and supports the ongoing operation of the site Quality Management System. The role serves as a key point of contact for complaint-related communications with clients and internal stakeholders while ensuring issues are investigated and documented through to closure. This position manages a small and growing team and contributes to quality system upkeep and continuous improvement.

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Required Skills

  • Complaint Investigations
  • Team Supervision
  • Quality Management Systems
  • Root Cause Analysis
  • CAPA
  • Change Control
  • Internal Audits
  • Technical Writing
  • Customer Communication
  • TrackWise

+3 more

Qualifications

  • Bachelor's Degree
PCI Pharma Services

About PCI Pharma Services

pci.com

PCI is your world leading CDMO, providing integrated end-to-end drug development, manufacturing, and packaging solutions to increase product speed to market and opportunities for commercial success.

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