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© All Rights Reserved. ApplyBlast.com
Qualitas
The Quality Supervisor Customer Experience role ensures all customer service interactions meet Quálitas Autos' quality and service standards through continuous monitoring, agent coaching, and operational metrics analysis. The position focuses on maximizing customer retention and team efficiency by evaluating call quality, leading calibration sessions, and providing regular feedback. It involves designing corrective action plans, analyzing performance data, and identifying training needs to enhance service delivery.
Headquarters
Melbourne, Victoria, Australia
Company Size
51-200 employees
Founded
2008
Founded in 2008, Qualitas is an ASX-listed Australian alternative investment manager offering clients investment strategies across real assets and private credit. With committed capital of A$10.9bn, we help our partners realise their vision and deliver attractive risk-adjusted returns to our investors.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Qualitas.
675% above the average for this role
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