Quantitative & Qualitative Research Manger- Remote
ICF(19 days ago)
About this role
This position involves leading research efforts to generate actionable insights to improve customer experience, service design, and policy decisions within a federal agency context. The role requires collaboration with multidisciplinary teams and applying human-centered design principles.
Required Skills
- Figma
- Qualtrics
- UserTesting
- Data Visualization
- Survey Design
- Mixed Methods
- Journey Mapping
- VoC Programs
- Service Design
Qualifications
- BS in Psychology, Sociology, Anthropology, Human Factors, HCI, Behavioral Science, UX Research, Service Design, Public Policy
About ICF
icf.comWe work with hundreds of companies and governments to plan, design, and implement transformative projects. Learn more about ICF.
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