Quote Desk Support Analyst
NICE(9 days ago)
About this role
The Quote Desk Support Analyst at NiCE is responsible for creating accurate and compliant quotes in Salesforce CPQ, supporting customer renewals, and collaborating with sales teams to improve quoting processes. The role involves ensuring timely quote support, maintaining renewal data, and analyzing metrics to enhance efficiency. It plays a key part in maximizing revenue and streamlining the sales cycle.
Required Skills
- Salesforce
- CPQ
- Excel
- Renewals
- Pricing
- Sales Cycle
- Customer Management
- Reporting
- Process Improvement
- Licensing
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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