RAF_Others_Porto
Philip Morris International(11 months ago)
About this role
An Advisor I, Customer Service in Porto handles customer interactions through inbound and outbound calls as well as internet channels. The role focuses on providing support and resolving routine issues related to the client's products or services. It is an entry-level, customer-facing position.
Required Skills
- Customer Service
- Phone Support
- Email Support
- Troubleshooting
- Communication
- Problem Solving
- Multichannel Support
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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