RAF_Romanian_Porto

Philip Morris International(5 months ago)

Porto, PortugalOnsiteFull TimeJunior$36,087 - $49,656 (estimated)Customer Service

About this role

An Advisor I, Customer Service is an entry-level contact center role supporting a client's customer programs. The position is based in Porto and serves as a frontline representative for the client's products and services across customer interaction channels.

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Required Skills

Customer Service
Inbound Calls
Outbound Calls
Chat Support
Problem Resolution
Communication
Multitasking
Empathy

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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