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© All Rights Reserved. ApplyBlast.com
HCL Group
The role involves assisting in the planning and installation of desktop computer hardware, software, and mobile devices, while providing remote support and delivering fixes at the desktop level. Responsibilities include first contact resolution of desktop issues, managing collaboration tools, and following best practice ticket management processes to meet service levels. The position also entails hiring, training, and developing operations staff, as well as taking ownership of critical incidents and coordinating with resolution parties for post-incident reviews.
HCL Group is a pioneering Indian conglomerate established in 1976, recognized as one of India's original IT garage start-ups and an early innovator in modern computing. The Group operates a portfolio of companies spanning technology services (HCLTech), software products (HCLSoftware), healthcare solutions (HCL Healthcare), IT distribution (HCL Infosystems), and online education (HCL GUVI). It also invests in philanthropy, sports, and music through various strategic programs and foundations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCL Group.