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© All Rights Reserved. ApplyBlast.com
Hire Horatio CX
A Real-Time Analyst at Horatio supports workforce management by monitoring service levels and site performance in real-time to ensure effective handling of phone, chat, and email volume. The role requires managing employee schedules, providing data insights, and communicating with leadership and teams.
Headquarters
New York, New York, United States
Company Size
1001-5000 employees
Founded
2018
Hire Horatio CX is a customer experience and business process outsourcing company that helps brands deliver customer support, back-office operations, trust and safety, and related operational services. The company works with growing businesses to provide scalable people operations and CX solutions, with a focus on service quality, training, and operational efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hire Horatio CX.
34% below the average for this role