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Real-Time Analyst (RTA) Manager at Blink Health - ApplyBlast

Real-Time Analyst (RTA) Manager

Blink Health

24 days ago

3.0 on Glassdoor

Pittsburgh, Pennsylvania, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Real-Time Analyst (RTA) Manager leads a team of 6–8 Real-Time Analysts while remaining hands-on with intraday pharmacy performance monitoring and staffing adjustments. This player-coach role involves managing the full people lifecycle, optimizing real-time operations using WFM tools, and driving process improvements to ensure exceptional patient experience and operational excellence. The position requires strong analytical skills and the ability to make sound decisions under pressure in a fast-paced healthcare environment.

Responsibilities

Lead and develop a team of Real-Time Analysts through full performance lifecycle
Monitor real-time pharmacy performance and execute intraday staffing adjustments
Evolve real-time playbooks and drive process enhancements to improve operational efficiency

Skills

About Blink Health

blinkhealth.com

Headquarters

New York, New York, United States

Company Size

501-1000 employees

Founded

2014

View Profile

Blink Health is a U.S. healthcare technology company focused on prescription drug pricing and access. It operates a digital platform that lets consumers compare medication prices, pay online, and obtain prescriptions through partner pharmacies and telehealth services.