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© All Rights Reserved. ApplyBlast.com
Quantanite
The Real-Time Analyst (WFM) will monitor and optimise intraday performance across queues and channels, ensuring SLA and KPI adherence while acting as the real-time point of contact for operations and client stakeholders. The role involves providing performance updates, supporting incident management, and driving adoption of self‑service tools within a fast‑paced, multi‑geography contact centre environment.
Headquarters
London, England, United Kingdom
Company Size
1001-5000 employees
Founded
2014
Quantanite is a technology-enabled customer experience and digital outsourcing company that helps enterprises transform operations by orchestrating AI and human intelligence. They combine AI-powered automation, analytics and platform integrations with skilled contact‑centre and back‑office teams to improve CX, efficiency and scale for fast‑growing organisations. Quantanite positions itself as a partner for digital transformation, modernising support workflows and delivering measurable operational and customer outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Quantanite.
Quantanite didn’t post a salary, so this is our estimate from similar listings.
33% below the average for this role