Cross Border Talents
The Real-Time Analyst role involves monitoring and optimizing call center operations to ensure optimal staffing levels and service targets are met in a dynamic environment. The position requires adjusting schedules in real-time based on call volume and agent availability while tracking key performance metrics. This role supports the workforce management team by analyzing data trends and preparing staffing projections for future shifts.
Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cross Border Talents.
Cross Border Talents didn’t post a salary, so this is our estimate from similar listings.
34% below the average for this role