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© All Rights Reserved. ApplyBlast.com
Siteline
The Workforce Management Real-Time Analyst monitors intraday performance across contact center queues and agents to ensure alignment with forecast plans. This role involves adjusting staffing levels in real time to meet service level agreements and collaborating with operational leaders to resolve performance deviations. The position also includes optimizing schedules, tracking shrinkage metrics, and providing actionable insights to maintain optimal service delivery.
Headquarters
San Francisco, California, United States
Company Size
11-50 employees
Founded
2019
Siteline is a construction billing software platform built exclusively for trade contractors and subcontractors. It enables users to generate, submit, and track pay applications up to 6x faster, while managing lien waivers, lien rights, compliance, collections, A/R reporting, forecasting, and change order tracking in one centralized hub. Siteline integrates with accounting systems and GC payment portals to streamline back-office billing workflows and help subcontractors get paid faster.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Siteline.
184% above the average for this role