About this role
The Recovery Operations role at Square (Block) works within the Risk organization to help merchants resolve high-risk account issues and restore their business accounts. The position focuses on supporting sellers through complex recovery lifecycles, collaborating across risk, disputes, credit, and product teams, and improving processes that affect merchants’ financial outcomes. It emphasizes merchant-facing work, financial empowerment, and contributing to Square’s recovery solutions.
Required Skills
- Collections
- Disputes
- Fraud
- Payroll
- Accounting
- Salesforce
- CRM
- Negotiation
- Auditing
- Data Analysis
+2 more
About Block
block.xyzBlock, Inc. builds technology to increase access to the global economy by connecting businesses and consumers across commerce, payments, and financial services. Its ecosystem includes Square (merchant point‑of‑sale, payments, hardware and business tools), Cash App (peer‑to‑peer payments, banking, investing and crypto), Afterpay (buy‑now‑pay‑later), TIDAL (music streaming), Bitkey (blockchain/security products) and Proto (R&D and product incubation). Block offers payments processing, merchant services, lending, payroll, subscriptions, developer APIs and integrated hardware aimed at simplifying commerce for small businesses and individuals. The company emphasizes developer-friendly tools and consumer apps to expand financial inclusion globally.
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