Referral Specialist, YM CARE Center

Alumni Network Job Board(21 days ago)

RemoteFull TimeMedior$63,805.4 - $63,805.4Administrative Support

About this role

The Referral Specialist at Yale is a remote position responsible for acting as the main point of contact for patient referrals, coordinating scheduling, and managing communication with patients and healthcare providers. The role involves applying medical knowledge, ensuring adherence to policies, and providing excellent customer service in a healthcare setting.

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Required Skills

Medical Terminology
Customer Service
Scheduling
Electronic Medical Records
HIPAA Compliance
Communication Skills
Organization
Call Center
Medical Billing
Multilingual

About Alumni Network Job Board

yale.edu

New Relic is an observability platform that helps engineering teams instrument, monitor, and troubleshoot applications and infrastructure. It offers application performance monitoring (APM), distributed tracing, logs, metrics, real user/browser monitoring (including session replay), and a unified SaaS dashboard for querying and visualizing telemetry. Lightweight agents and SDKs collect data across cloud-native, server, and browser environments, while built-in alerts, dashboards, and analytics help teams detect, investigate, and resolve performance issues faster.

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