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Regional Support Manager - Mountain West at Roche - ApplyBlast

Regional Support Manager - Mountain West

Roche

4 days ago

4.1 on Glassdoor

Denver, Colorado, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Regional Support Manager for the Mountain West oversees field service resources in Colorado and Utah, managing the installation, implementation, and maintenance of diagnostic instruments while providing customer training. This role focuses on maintaining and growing the Core Lab business, achieving financial goals, and ensuring high levels of customer satisfaction through effective team leadership and process improvement. The position requires managing a team of engineers and technicians to deliver technical support and resolve complex product issues.

Responsibilities

Lead team in delivery of technical installation and maintenance support
Manage department budget and assigned resources to achieve financial goals
Supervise customer responses and direct technical support for field engineers

Skills

About Roche

roche.com

Headquarters

Basel, Basel-Stadt, Switzerland

Company Size

10001+ employees

Founded

1896

View Profile

As a pioneer in healthcare, we have been committed to improving lives since the company was founded in 1896 in Basel, Switzerland. Today, Roche creates innovative medicines and diagnostic tests that help millions of patients globally.