Mastercard

Reliability Engineer II

Mastercard

1 month ago
Pune, India
Hybrid
Full Time
Medior
0 applicants
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Mastercard
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About this role

A Business Analyst within Mastercard’s IT Service Management (Process Engineering) group responsible for designing and improving ITSM processes and integrating ITSM tools to drive automation and reduce manual work. The role supports the broader ITSM transformation and governance efforts, measuring process performance and aligning improvements with operational goals. It operates across multi-stakeholder and multi-vendor environments and engages with executive-level stakeholders.

Skills

Qualifications

BS in IT ManagementMaster's Degree (Preferred)ITIL Certification v3 or v4
Mastercard

About Mastercard

mastercard.ie

We connect and power an inclusive, digital economy that benefits people, businesses & governments worldwide by making transactions safe, simple & accessible.

About Mastercard

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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