ITSM Process Owner- Incident, Problem and Change Management processes
Intrum(1 month ago)
About this role
The ITSM Process Owner at Intrum will govern and continuously improve Incident, Problem, and Change processes across a multi-vendor environment to ensure stable and efficient IT services. The role operates in an international, collaborative culture focused on growth and accountability.
Required Skills
- Incident Management
- Problem Management
- Change Management
- ServiceNow
- ITIL
- Vendor Management
- SIAM
- RCA
- CAB Facilitation
- CMDB
+5 more
Qualifications
- ITIL v4 Certification
About Intrum
intrum.comIntrum is Europe’s leading provider of ethical debt collection and credit management services, helping businesses improve cash flow, recover overdue invoices, and manage credit risk while supporting individuals in regaining financial control. Our commitment to sustainable payments, financial wellbeing, and responsible lending ensures long-term economic resilience and effective receivables management.
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