ITSM Process Owner- Incident, Problem and Change Management processes
Intrum
About this role
The ITSM Process Owner at Intrum will govern and continuously improve Incident, Problem, and Change processes across a multi-vendor environment to ensure stable and efficient IT services. The role operates in an international, collaborative culture focused on growth and accountability.
Skills
Qualifications
About Intrum
intrum.comIntrum is Europe’s leading provider of ethical debt collection and credit management services, helping businesses improve cash flow, recover overdue invoices, and manage credit risk while supporting individuals in regaining financial control. Our commitment to sustainable payments, financial wellbeing, and responsible lending ensures long-term economic resilience and effective receivables management.
Recent company news
Intrum announces sale of portfolios for EUR 215m, above book value
Jan 12, 2026
Moody’s affirms Intrum’s ratings, changes outlook to positive
1 month ago
Intrum AB (ITJTY) Q4 2025 Earnings Call Highlights: Strategic Co
1 month ago
INTRUM SWEDEN PARTNERS WITH NEXER TO DRIVE DATA AND AI TRANSFORMATION
3 weeks ago
Intrum: Strong RoR In 5 Months, Upside Materializing (OTCMKTS:ITJTQ)
Jul 14, 2025
About Intrum
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Intrum.
Salary
$110k – $149k
per year
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