Intrum

ITSM Process Owner- Incident, Problem and Change Management processes

Intrum

2 months ago
Stockholm, Sweden
Hybrid
Full Time
Senior
0 applicants
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Intrum
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About this role

The ITSM Process Owner at Intrum will govern and continuously improve Incident, Problem, and Change processes across a multi-vendor environment to ensure stable and efficient IT services. The role operates in an international, collaborative culture focused on growth and accountability.

Skills

Qualifications

ITIL v4 Certification
Intrum

About Intrum

intrum.com

Intrum is Europe’s leading provider of ethical debt collection and credit management services, helping businesses improve cash flow, recover overdue invoices, and manage credit risk while supporting individuals in regaining financial control. Our commitment to sustainable payments, financial wellbeing, and responsible lending ensures long-term economic resilience and effective receivables management.

About Intrum

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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