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© All Rights Reserved. ApplyBlast.com
Frontline Group
A Remote Customer Service Representative at Frontline Group is responsible for delivering high-quality, personalized customer interactions primarily via phone, chat, and email. The role involves addressing customer needs, documenting interactions, and collaborating with internal teams to ensure a seamless and premium service experience. It emphasizes high-touch support for high-value clients and maintaining a professional, empathetic demeanor.
Frontline Group is a call center consulting and outsourcing firm that provides outsourced tech support and trained customer service agents. They partner with organizations to design and operate customer support programs, offering staffing, training, and operational optimization to improve customer experience and efficiency. Frontline positions itself as a resource for leaders seeking to innovate contact center strategy through tailored consulting and managed support services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Frontline Group.
32% below the average for this role
Now Hiring: Work From Home / Full-Time / Part-Time |100 Remote + Weekly Pay
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