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© All Rights Reserved. ApplyBlast.com
INVICTA SOFTWARE
Invicta Software is seeking a dedicated Remote Customer Service Representative to join their team, serving as the frontline ambassador for the brand by providing exceptional support and building lasting customer relationships. This role involves resolving inquiries, troubleshooting issues, and delivering timely, professional support across various communication channels to enhance the overall customer experience. The position requires collaboration with internal teams to address complex concerns and contribute to continuous improvement through customer feedback.
Invicta Software is the first and only fully integrated, modular Security Operations (SecOps) platform, combining best-of-breed cybersecurity solutions with IT Service Management and Endpoint Management into a single centralized platform. Their flagship product, InvictaONE, uses advanced AI-driven threat detection and response to help organizations surface IT, operations, and security intelligence and take action from one place. They also offer InvictaDESK, a centralized service desk, and InvictaGUARD, focused on safeguarding operational efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for INVICTA SOFTWARE.
28% above the average for this role