Remote Licensed Customer Service Representative - MSI
Baldwin Jimek(1 month ago)
About this role
A Remote Licensed Customer Service Representative at MSI supports an MGA that provides specialized insurance solutions through agents, brokers, and partners. The role operates within the firm’s technology platform to facilitate customer and partner interactions across the policy lifecycle. Candidates are expected to hold a Personal Lines Insurance License and have prior customer service or call center experience.
Required Skills
- Customer Service
- Call Handling
- Policy Changes
- Payment Processing
- Documentation
- Multi-Tasking
- Communication
- Escalation Management
- Product Knowledge
- System Training
Qualifications
- Personal Lines Insurance License
About Baldwin Jimek
baldwin.comWe offer tailored insurance and risk management solutions for individuals, families & businesses. Empower yourself with peace of mind. Contact us today.
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