HireLATAM
The Remote Sales Support & Customer Experience Manager leads customer-facing operations across wholesale, retail, trade, and e-commerce channels for a premium furniture design and distribution enterprise. Reporting to the Director of Sales, this role manages inbound support, coordinates with independent sales representatives, resolves complex claims, and implements AI-driven tools and automation to scale department operations. The position involves building scalable processes, optimizing ERP/CRM systems, and mentoring a growing support team to drive brand loyalty and sales growth.
HireLATAM is a LATAM staffing and recruiting agency that helps U.S. companies hire pre-vetted, English-fluent remote professionals from Latin America. They deliver a curated shortlist of 3–5 interview-ready candidates in 5–10 business days, with a typical hire completed in 2–3 weeks. Their model charges a flat $3,500 fee per successful placement with no retainers, backed by a 90-day replacement guarantee.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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