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Remote Support Engineer at Rockwell Automation - ApplyBlast

Remote Support Engineer

Rockwell Automation

22 days ago

3.7 on Glassdoor

Santo Domingo, Dominican Republic

Hybrid

Full Time

Medior

0 applicants

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About this role

The Remote Support Engineer provides advanced technical support for Rockwell Automation's industrial automation products, including sensors, RFID systems, PLC programming, and industrial networking solutions. This role involves troubleshooting complex hardware and software issues, collaborating with engineering and sales teams, and developing technical documentation to enhance customer success. The position requires bilingual proficiency in English and Spanish and follows a hybrid work model with designated in-office days.

Responsibilities

Provide technical support for industrial automation hardware and software
Troubleshoot complex issues involving sensors, PLCs, and communication networks
Develop technical documentation and knowledge articles to improve customer success

Skills

About Rockwell Automation

rockwellautomation.com

Headquarters

Milwaukee, Wisconsin, United States

Company Size

10001+ employees

Founded

1903

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We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and sustainable.