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Remote Technical Support Engineer II at FusionTek - ApplyBlast

Remote Technical Support Engineer II

FusionTek

2 months ago

3.3 on Glassdoor

Remote

Full Time

Junior

1 applicant

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About this role

The Remote Technical Support Engineer II provides technical assistance and troubleshooting for customers in a fully remote environment. This full-time, associate-level role supports information technology services, handling issues, diagnosing problems, and ensuring client satisfaction.

Responsibilities

Provide remote technical support to end users
Diagnose and resolve hardware and software issues
Document incidents and solutions in ticketing system

Skills

About FusionTek

fusiontek.com

Headquarters

Kirkland, Washington, United States

Company Size

51-200 employees

Founded

2007

View Profile

FusionTek is an IT services company specializing in network security for businesses. It offers cybersecurity solutions and managed IT services to protect networks, endpoints, and data, backed by proactive monitoring and support. The goal is to simplify security and IT management while reducing risk and ensuring business continuity. FusionTek serves organizations of various sizes with scalable security and IT solutions tailored to their needs.