Renewal Coordinator

OpenGov(25 days ago)

RemoteFull TimeJunior$49,222 - $66,409 (estimated)Revenue Operations

About this role

The Renewal Coordinator at OpenGov is responsible for managing the contract renewal lifecycle for customer accounts, ensuring timely and accurate renewals through activities such as generating quotes, validating pricing, and coordinating approvals. This role serves as the primary contact for renewal communication with customers and collaborates with internal teams like Customer Success, Sales, and Finance to support contract execution and compliance with established processes. Key responsibilities include maintaining records in Salesforce, identifying renewal risks, and participating in process improvements within a fast-paced environment focused on serving local and state governments.

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Required Skills

Contract Lifecycle Management
Customer Communication
Quote Generation
Pricing Validation
Approval Coordination
Cross-Department Collaboration
Salesforce Updates
Risk Escalation
Documentation Compliance
Process Improvement

+4 more

About OpenGov

opengov.com

OpenGov is a leading provider of modern government software designed to enhance transparency, efficiency, and accountability for local, state, and county governments. Its comprehensive platform includes solutions for budgeting, performance management, permitting, licensing, financial management, and tax revenue collection, all aimed at streamlining public service operations. With a focus on facilitating effective communication and collaboration between government entities and their constituents, OpenGov empowers agencies to utilize data-driven decision-making. The user-friendly interface and robust integration capabilities position OpenGov as an essential partner for governments striving to innovate and thrive in the digital age.