Renewal Specialist
Level Access(4 days ago)
About this role
The Renewal Specialist – Product-Led Growth (PLG) is responsible for engaging with customers to manage subscriptions renewal, identify upsell opportunities, and deliver product demonstrations. The role emphasizes customer retention and expansion in a fast-paced environment, requiring strong communication and organizational skills.
Required Skills
- CRM
- Salesforce
- HubSpot
- Communication
- Customer Service
- Product Demos
- Upselling
- Renewals
- Customer Success
- High Velocity
About Level Access
levelaccess.comLevel Access is a digital accessibility company that provides an end-to-end platform and services to help organizations design, test, fix, and monitor accessible digital experiences compliant with WCAG and accessibility regulations. Its solutions combine automated and manual testing, remediation workflows, ongoing monitoring, reporting, and training/consulting to support accessibility policy, governance, and procurement. Enterprises, government agencies, and educational institutions use Level Access to reduce accessibility risk, meet regulatory requirements, and improve inclusion for people with disabilities.
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