Renewals Manager

The Renewals Manager is an individual-contributor role focused on managing customer renewals, driving on-time closure, and identifying expansion opportunities within an assigned portfolio. This position involves consultative conversations with customers to understand product usage and unmet needs, preparing accurate renewal documentation, and collaborating with internal teams to mitigate churn risk and support predictable growth. The role operates within a high-performance, all-remote culture that emphasizes AI integration and continuous knowledge exchange.