Renewals Specialist

Menlo Security(1 month ago)

HybridFull TimeJunior$56,558 - $75,572 (estimated)Customer Success

About this role

As a Renewals Specialist at Menlo Security, you will manage and execute a portfolio of renewal contracts for the company's cybersecurity products and services. This role requires collaboration with sales account executives, customer success teams, and executives to ensure customer satisfaction, drive renewals, and identify growth opportunities, while employing strong negotiation and interpersonal skills. You will analyze customer data, monitor performance metrics, and implement strategies to mitigate risks and enhance product adoption to secure timely renewals. A background in pre-sales, account management, or customer success within a SaaS or enterprise software environment is essential for success in this position.

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Required Skills

Customer Engagement
Renewals Management
Sales Coordination
Data Analysis
Risk Identification
Performance Metrics
Strategic Planning
Contract Negotiation
Cross-Sell Strategies
Customer Relationship Management

+10 more

Qualifications

BS/BA or relevant experience preferred

About Menlo Security

menlosecurity.com

Menlo Security is a cybersecurity company that specializes in browser isolation technology to protect organizations from online threats such as phishing and malware. Their flagship product, the Secure Enterprise Browser, enables users to browse safely by isolating web sessions and preventing threats from reaching corporate networks. With a focus on providing secure access to applications and data across various environments, Menlo Security empowers enterprises to maintain productivity while defending against evolving cyber threats. The company is recognized for its innovative solutions that enable seamless security without the need for extensive user training or changes in browsing behavior.